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Frequently Asked Questions
Everything you need to know about the OBEDIO smart crew call and butler call system.
The Basics
What is OBEDIO?
OBEDIO is a smart crew call and butler call system for superyachts, luxury villas, and private estates. It is a service call button with built-in offline voice-to-text, instant translation in 30+ languages, 9-month battery life, and integration with Crestron and Control4 home automation. When a guest presses and speaks, the request is transcribed, translated, and routed to the correct on-duty crew member's smartwatch or phone.
Who built OBEDIO?
OBEDIO was built by Branko Blagovic, who spent 10 years working as crew on superyachts. He experienced firsthand the communication gaps, language barriers, and inefficient service call systems on luxury vessels. OBEDIO was designed from actual crew experience - built by crew, for crew.
Where can I see OBEDIO in person?
OBEDIO is debuting at SYTS Barcelona in March 2026, Stand IH12. You can also contact info@obedio.de to schedule a private demo or video call.
Voice & Language
How does the voice-to-text work without internet?
OBEDIO processes voice locally on the device using on-board AI. The audio is recorded, transcribed, and translated entirely on-device. Nothing is uploaded to any cloud server. This works in remote anchorages, during ocean crossings, or anywhere without connectivity. Voice data never leaves the vessel or property.
What languages does OBEDIO support?
Over 30 languages for voice-to-text and translation. A guest can speak in Turkish, Russian, Arabic, Mandarin, French, German, Spanish, or any other supported language. The crew receives the request translated into their preferred language. Five AI models cross-check every transcription for accuracy.
Hardware & Battery
How long does the battery last?
9 months. No daily charging rounds. No dead buttons during service. When charging is needed, it uses a standard USB-C connection. No wired installation or electrical work required.
What size is the SmartButton?
The standard button is 72x72mm (about the width of an iPhone). A 65mm compact version is also available for more discreet installations.
Can the design be customized?
Yes. OBEDIO uses a CNC-machined aluminum body with a double-molding process that allows virtually any material for the inlay: leather, wood, stone, metal, carbon fiber, or even exotic materials. The button blends seamlessly into any luxury interior.
Connectivity & Reliability
Can OBEDIO work without WiFi or internet?
Yes. OBEDIO uses RF radio and WiFi hybrid with automatic failover. If WiFi goes down, the system falls back to RF radio. The entire cycle - button press, voice recording, transcription, and crew notification - works with zero internet. A request can never be lost.
Does OBEDIO integrate with Crestron and Control4?
Yes. OBEDIO is an official Control4 integration partner and supports Crestron systems. The same SmartButton can control cabin lighting, blinds, climate, and scenes alongside guest service calls. One button replaces multiple control interfaces.
Safety & Escalation
What is the automatic escalation system?
OBEDIO has 3-level automatic escalation. Level 1: Re-alerts on-duty crew. Level 2: Notifies supervisors and heads of department. Level 3: Emergency broadcast to entire crew. Timeouts, roles, and alert intensity are fully configurable.
How does emergency detection work?
If a guest shakes the button, it triggers an instant emergency broadcast to every device on board. The alert includes the guest's location, medical profile, allergies, and conditions. Every crew member sees it immediately. Response time from shake to notification is under one second.
Crew & Platforms
What devices does the crew app support?
iPhone, Apple Watch, Android phones, Wear OS smartwatches, and a web dashboard. Crew members receive notifications and respond from any device. The offline messenger supports voice-to-text replies from smartwatches.
Does OBEDIO have a crew messenger?
Yes. Full offline messenger for crew communication. Send direct messages or announcements. Reply from phones, watches, or voice-to-text on the wrist. Messages support Normal, High, and Urgent priority levels.
Beyond Yachts
Can OBEDIO be used in private estates and villas?
Absolutely. While designed for superyachts, OBEDIO works equally well as a butler call system for private estates, luxury villas, and boutique hotels. Anywhere with staff serving guests. The multilingual support is particularly valuable for international households with staff from different countries.
How is OBEDIO different from GEST by YachtCloud?
OBEDIO includes features that GEST does not offer: offline voice-to-text, 30+ language translation, 9-month battery life (vs Qi charging), 3-level automatic escalation, emergency shake detection with medical profiles, Crestron and Control4 integration, offline crew messenger, guest profiles with allergy alerts, and Apple Watch and Wear OS support. OBEDIO was also built by someone with 10 years of actual crew experience on superyachts.
Still have questions?
Get in touch. We're happy to walk you through every feature.
Contact OBEDIO