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Frequently Asked Questions

Everything you need to know about the OBEDIO smart crew call and butler call system.

The Basics
OBEDIO is a smart crew call and butler call system for superyachts, luxury villas, and private estates. It is a service call button with built-in offline voice-to-text, instant translation in 100+ languages, 2 year battery life, and integration with Crestron, Lutron and KNX home automation. When a guest presses and speaks, the request is transcribed, translated, and routed to the correct on-duty crew member's smartwatch or phone.
OBEDIO was built by Branko Blagojevic, who spent 10 years working as crew on superyachts. He experienced firsthand the communication gaps, language barriers, and inefficient service call systems on luxury vessels. OBEDIO was designed from actual crew experience - built by crew, for crew.
Meet us at the ICE Charter Expo in Amsterdam, 11-13 November 2026. You can also contact info@obedio.de to schedule a private demo or video call.
Voice & Language
OBEDIO processes voice locally on the device using on-board AI. The audio is recorded, transcribed, and translated entirely on-device. Nothing is uploaded to any cloud server. This works in remote anchorages, during ocean crossings, or anywhere without connectivity. Voice data never leaves the vessel or property.
Over 100 languages for voice-to-text and translation. A guest can speak in Turkish, Russian, Arabic, Mandarin, French, German, Spanish, or any other supported language. The crew receives the request translated into their preferred language. Five AI models cross-check every transcription for accuracy.
Hardware & Battery
Up to 2 years. No daily charging rounds. No dead buttons during service. When charging is eventually needed, the button charges on any standard wireless charger - MagSafe, Qi pad, or any other. No cables, no proprietary cradle, no wired installation.
The button is 72x72mm (about the width of an iPhone) - machined metal with a leather inlay, designed to sit naturally on a table or nightstand.
Yes. OBEDIO uses a CNC-machined aluminum body with a double-molding process that allows virtually any material for the inlay: leather, wood, stone, metal, carbon fiber, or even exotic materials. The button blends seamlessly into any luxury interior.
Yes. The optional 3-bay Charging Dock is a leather-wrapped Qi tray that charges three SmartButtons at once, finished to match your buttons. SmartButtons also charge on any standard Qi wireless charger.
Connectivity & Reliability
Yes. The whole system runs on an on-board server, so the full cycle - button press, voice recording, transcription, and crew notification - works with zero internet or cloud. WiFi is the primary link on board; the optional RF redundancy package adds a second radio channel that takes over automatically if WiFi drops. A request is not lost.
For yachts we recommend the on-premise Core Vision Gateway: a dedicated on-board server that keeps every request local and private. For shoreside locations such as villas and hotels, OBEDIO Cloud is available as an alternative - no server on site, a small monthly hosting fee, and you can move to an on-premise gateway at any time. Software licences are perpetual either way, with no annual software fees.
Yes. OBEDIO integrates with Crestron, Lutron and KNX systems, as well as Xiaomi and Philips Hue. The same SmartButton can control cabin lighting, blinds, climate, and scenes alongside guest service calls. One button replaces multiple control interfaces.
Safety & Escalation
OBEDIO has 3-level automatic escalation. Level 1: Re-alerts on-duty crew. Level 2: Notifies supervisors and heads of department. Level 3: Emergency broadcast to entire crew. Timeouts, roles, and alert intensity are fully configurable.
If a guest shakes the button, it triggers an instant emergency broadcast to every device on board. The alert includes the guest's location, medical profile, allergies, and conditions. Every crew member sees it immediately. Response time from shake to notification is under one second.
Crew & Platforms
iPhone, Apple Watch, Android phones, Wear OS smartwatches, and a web dashboard. Crew members receive notifications and respond from any device. The offline messenger supports voice-to-text replies from smartwatches.
Yes. The OBEDIO Guest App for iOS and Android connects in seconds - the guest simply taps their phone on a SmartButton or scans a QR code. From then on they can call the crew from their own phone or smartwatch, anywhere on board, in their own language. One licence per guest covers both phone and watch, and every licence is perpetual.
Yes. Full offline messenger for crew communication. Send direct messages or announcements. Reply from phones, watches, or voice-to-text on the wrist. Messages support Normal, High, and Urgent priority levels.
Beyond Yachts
Absolutely. While designed for superyachts, OBEDIO works equally well as a butler call system for private estates, luxury villas, and boutique hotels. Anywhere with staff serving guests. The multilingual support is particularly valuable for international households with staff from different countries.
OBEDIO includes features that GEST does not offer: offline voice-to-text, 100+ language translation, 2 year battery life (vs Qi charging), 3-level automatic escalation, emergency shake detection with medical profiles, Crestron, Lutron and KNX integration, offline crew messenger, guest profiles with allergy alerts, and Apple Watch and Wear OS support. OBEDIO was also built by someone with 10 years of actual crew experience on superyachts.

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